Xpansion app provides users with a built-in support desk that is accessible from within the app itself. This means that users can get help and support without having to leave the app or navigate to a separate support portal. The support desk feature can be accessed by opening the Xpansion app and switching to the support desk tab.
Once you're in the support desk tab, you'll see four main options available to you: Documentation, FAQ's, Feature Request, and Reporting Bugs. These options are designed to help you find the information you need or get help with any issues you're facing.
The documentation section of the support desk provides users with access to all the relevant documentation related to the Xpansion app. This includes documentation on app blocks, settings, and the live design editor. This section is a great resource for users who are new to the app and need help understanding how to use its features.
The FAQ's section of the support desk contains a list of the most commonly asked questions about the app. This section is designed to help users quickly find answers to common questions without having to submit a support request.
The Feature Request section of the support desk allows users to submit feature requests directly to the Xpansion development team. This section is a great way for users to share their ideas and suggestions for improving the app, and helps the development team understand what users want.
Finally, the Reporting Bugs section of the support desk is designed to help users report any issues or bugs they encounter while using the app. Users can select the app, write a subject, provide a URL where the issue can be seen, and provide details on how to reproduce the issue. This information is then submitted to the Xpansion support team, who will review and fix the issue as quickly as possible.
Overall, the support desk feature in Xpansion app is a comprehensive and efficient way for users to get help and support when they need it. It provides users with a range of options for finding answers to common questions or reporting issues, and helps ensure that users can use the app with confidence.